Refund policy

Extract GTC

3.6 Complaints
[10] The delivery of dropz can not be exchanged or returned, except for damaged goods, because it is food. For dropz accessories, the delivery can be returned or exchanged within 30 days of receipt and non-use. Transportation costs for accessory exchanges must be paid by the customer. In the event of a return, a voucher will be issued to the customer for the value of the product.